Our average delivery time is 7-12business days . During busy periods, this may take slightly longer. You will always receive a Track & Trace code as soon as your order has been shipped.
2. What are the shipping costs?
At Glamin you benefit from free shipping on all orders within the Netherlands.
3. How can I track my order?
Once your order has been shipped, you'll receive an email with your Track & Trace code . You can use this to track your package via the carrier's website.
4. Can I return my order?
Yes! At Glamin, you have a 14-day return policy . You can easily return your order as long as the product is unused and in its original packaging . 👉 Please send us an email first via info@glamin.nl , then we will send you the return instructions.
5. Who pays the return costs?
Return costs are at your own expense, unless the product is damaged or incorrectly delivered.
6. How quickly will I get my money back after a return?
Once we have received and inspected your return, the purchase amount will be refunded to your account within 5 working days .
7. What if my product is damaged or defective?
We'll resolve this for you right away 💎. Please contact us within 48 hours of receipt at info@glamin.nl and we will arrange a replacement or refund.
8. How can I pay?
You can pay securely via iDEAL, PayPal, credit card, Bancontact and other common payment methods.
9. Are your products safe to use?
Yes, all our beauty products are carefully selected and tested. Always follow the instructions for use for the best and safest results.
10. I have another question, how can I reach you?
Our customer service is available 24/7 via email : 📧 info@glamin.nl We aim to respond to you within 24 hours.
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